The following are sample workshops Dr. Hundley has developed
and delivered in each of his expertise areas:
Leadership Development
Human Resources Management
Adult Learning
Organizational Effectiveness
Leadership Development
Teams in the Workplace: From Individual to Interdependent
Performance
This workshop addresses types, goals, and stages of teams;
roles of individuals in teams; problem solving, decision-making, time
management, and negotiating in teams; and maximizing and evaluating
team performance.
Leaders at Work: Who They Are, What They Do, and
How They’re Unique
This workshop provides an overview of leadership characteristics, styles,
and functions; effective and ineffective leadership behaviors; and individual,
organizational, and societal expectations of leaders.
The Customer is King: Keys to Service Leadership
and Customer Relationship Management
This workshop provides an overview of customer service
principles; examines ways to audit and evaluate service leadership levels
within the organization; and identifies ways to integrate people, business
processes, and technology to support and enhance relationships with
customers.
Human Resources Management
Good Help is Hard to Find: Reaping Results from
Effective Interviewing
This workshop equips participants with interviewing and
selection skills; permits the practicing of proactive skill-building
behaviors; and ensures a consistent, legal, and effective hiring and
orientation process for new employees.
Performance Management: Purposes, Plans, Processes,
and Perspectives
This workshop stresses the importance of defining performance
expectations in specific, measurable, and/or behavioral ways; identifying
indicators and sources of performance; and monitoring, evaluating and
communicating the results of performance to individual employees.
Attracting and Retaining Employees When You Lack
Deep Pockets: Choices, Challenges, and Changes
This workshop dispenses practical, effective advice on
ways to find and keep employees; emphasizes the role of managers and
peers in cultivating a nurturing, high performance workplace; and suggests
low-cost methods to engage, motivate, and renew the workforce through
effective reward and recognition practices.
Adult Learning
Training 101: The Ultimate Train-the-Trainer Workshop
This workshop is designed to equip supervisors, team
leaders, individual contributor employees, and other subject matter
experts with the tools and techniques to design, develop, deliver, and
evaluate training in a variety of ways, times, and places. Emphasis
is on assessing needs, understanding the audience, aligning learning
solutions to unmet needs, and evaluating results.
Adult Learners: Meeting Needs, Exceeding Expectations
This workshop permits trainers, faculty, teachers, and
other instructional leaders to understand the needs, characteristics,
motivations, challenges, and opportunities of facilitating learning
for adults. Emphasizes demographic, psychological, and developmental
issues in adulthood, and focuses on practical, effective ways to meet
and exceed the expectations of adult learners in a variety of settings.
Evaluating Training: Reaction, Learning, Behavior,
Results, and ROI
This workshop provides trainers and managers the perspectives
needed to evaluate training effectiveness at individual, team, and organizational
levels. Evaluation questions, approaches, levels, and guidelines are
addressed, and ways to continuously link training to organizational
strategy is stressed.
Organizational Effectiveness
Improving Organizational Effectiveness: Using
the Balanced Scorecard and Other Strategic Decision-making Tools
This workshop presents tools and techniques to holistically
identify, measure, evaluate, and improve organizational core competencies
using strategic decision-making approaches such as the widely adopted
Balanced Scorecard. Additional ways to link strategy, people, process,
and technology for continuous improvement are addressed.
Strategic Planning: Charting the Organization’s
Future
This workshop facilitates the initiation of strategic
planning processes in organizations. Emphasis is on situational analysis,
competitive intelligence research, forecasting, and brainstorming. Mission/vision/values
clarification, goal and objective development, and resources, champions,
and evaluative criteria are also discussed and developed.
The Triple Bottom Line: Integrating Economic,
Social, and Environmental Stewardship
This workshop integrates the organizational accountability
and effectiveness concepts of economic, social, and environmental stewardship.
Organizational leadership, training, systems, communication, and evaluation
of all three aspects of stewardship are addressed. Ways to initiative,
audit, improve, and report progress in economic, social, and environmental
stewardship is presented.
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